Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
  • #63988

    There’s always one.
    This has got to be one of the funniest things in a long time.. I think this guy should
    have been promoted, not fired. This is a true story from the Word Perfect Helpline, which was transcribed from a recording monitoring the customer care department. Needless to say the Help Desk
    employee was fired; however, he/she is currently suing the Word Perfect organization for
    “Termination without Cause”.
    Actual dialogue of a former WordPerfect Customer Support employee. (Now I know why they record these conversations!):
    Operator:    “Ridge Hall, computer assistance;  may I help you?”
    Caller:    “Yes, well, I’m having trouble with WordPerfect.”
    Operator:      “What sort of trouble??”
    Caller:    “Well, I was just typing along, and all of a sudden the words went away.”
    Operator:      “Went away?”
    Caller:  “They disappeared.”
    Operator:      “Hmm So what does your screen look like now?”
    Caller:    “Nothing.”
    Operator:    “Nothing??”
    Caller:  “It’s blank; it won’t accept anything when I type.”
    Operator:      “Are you still in WordPerfect, or did you get out??”
    Caller:  “How do I tell?”
    Operator:    “Can you see the C: prompt on the screen??”
    Caller:    “What’s a sea-prompt?”
    Operator:    “Never mind, can you move your cursor around the screen?”
    Caller:    “There isn’t any cursor: I told you, it won’t accept anything I type.”
    Operator:  “Does your monitor have a power indicator??”
    Caller:    “What’s a monitor?”
    Operator:    “It’s the thing with the screen on it that looks like a TV. Does it have a
    little light that tells you when it’s on??”
    Caller:    “I don’t know.”
    Operator:    “Well, then look on the back of the monitor and find where the power
    cord goes into it. Can you see that??”
    Caller:    “Yes, I think so.”
    Operator:      “Great. Follow the cord to the plug,  and tell me if it’s plugged into
    the wall.
    Caller:  “Yes, it is.”
    Operator:    “When you were behind the monitor, did you notice that there were two cables
    plugged into the back of it, not just one??”
    Caller:    “No.”
    Operator:    “Well, there are. I need you to look back there again and find the other cable..”
    Caller:    “Okay, here it is.”
    Operator:  “Follow it for me, and tell me if it’s plugged securely into the back of your computer.”
    Caller:    “I can’t reach.”
    Operator:    “Uh huh. Well, can you see if it is??”
    Caller:    “No.”
    Operator:    “Even if you maybe put your knee  on something and lean way over??”
    Caller:    “Oh, it’s not  because I don’t have the right angle – it’s because it’s dark.”
    Operator:    “Dark??”
    Caller:    “Yes – the office light is off, and the only light I have is coming in from the window.”
    Operator: “Well,  turn on the office light then.”
    Caller:    “I can’t.”
    Operator:  “No? Why not??”
    Caller:    “Because there’s a power failure.”
    Operator:  “A power……… A power failure? Aha, Okay, we’ve got it licked now.  Do you still have
    the boxes and manuals and packing stuff your computer came in??”
    Caller:    “Well, yes, I keep them in the closet.”
    Operator:  “Good. Go get them, and unplug  your system and pack it up just like it was when you got it.  Then take it back to the store you bought it from.”
    Caller:    “Really? Is it that bad?”
    Operator:  “Yes, I’m afraid it is.”
    Caller:      “Well, all right then, I suppose. What do I tell them??”
    Operator:    “Tell them you’re too f — ing stupid to own a computer!!!!!” 

    ;D  ;D  ;D


    Love it  ;D


    😀 😀

Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.
Dog Club CIC

Dog Club is a Community Interest Company

Company Reg Num 12702027


Do NOT follow this link or you will be banned from the site!