January 12, 2009 at 2:54 pm #62894
I am gettingquote :
Both are saying that my forum is sending spam. What the forum is sending is the registration and topic notification e-mails.
I have been adsvised that there really is nothing that I can do, but in a week it will go away.
HOTMAIL and MAIL.com user can try adding forum at my web address (keeps the spam robots guessing) to their “white list”. My web address is dogclub.co.ukJanuary 12, 2009 at 2:57 pm #115104
we have found out some more information about hotmail and the banned email issue – seems that there is a link users of hotmail can click to mark an email as spam, what this also does is flag a sender as a spammer with hotmail – they are not interested in how many emails are marked just the percentage of total email from that address, this means that the following will happen because of the way they determine spam:
in this instance #1 would be free to keep sending email as it only has a 20% notification but #2 would be banned as it has a 50% notification
here is a part of a discussion on this from a phpBB forum (it’s affecting everyone):
This is a known issue with hotmail. Hotmail considers phpBB generated emails as spam. This is not a problem with phpBB. The cuase is people clicking the this is spam link.January 12, 2009 at 2:58 pm #115105
If anyone out there is using hotmail or mail.com, can you let me know if you are getting the e-mails through when you add us to your white list.
ColinJanuary 12, 2009 at 3:36 pm #115106
sorry if this is stupid but what is the white list? ???January 12, 2009 at 3:50 pm #115107
I have now been told hotmail call it a safe list.
Some e-mail people like hotmail and yahoo let you black list addressess that you do not want to get any mail from. They also have a safe/white list that do not get spam filtered and checked, they just let them through. Some spam checkers can be ruthless at what they stop!!!January 12, 2009 at 4:10 pm #115108
i’ve added you as a safe contact so hopefully it should work now….January 13, 2009 at 7:06 am #115109
Sorry to say, even on a safe list I am still getting rejected by hotmail :boooo:January 13, 2009 at 8:37 am #115110
Mail.com have now lifted the ban :happy:January 13, 2009 at 9:58 am #115111
For hotmail user:
Hotmail is waiting for DNS records to be propergated before they will lift the ban. How long this will take I do not know.
Adding the forum e-mail address to your white/safe list does not work.
I will keep you postedJanuary 13, 2009 at 12:01 pm #115112
thanks colin, will have to wait and see then 🙂January 19, 2009 at 9:22 pm #115113
Yey! i’m getting my emails from the dog board back through on hotmail ;DJanuary 24, 2009 at 9:36 am #115114
Yes, Hotmail is now working again.
There are a few private web address names (firstname.lastname@example.org) are having problems now, but that is due to their ISPs. I will be working on this.
CheersFebruary 6, 2009 at 3:43 pm #115115
Sorry to say I had jumped through all the hoops for microsoft, but they have banned the forum again. I will try and get it whitelisted again as soon as I can.
ColinFebruary 20, 2009 at 4:14 pm #115116
It is 99% working now. There are a few ISPs that are causing fun, but atleast the main ones are sorted.February 20, 2009 at 4:31 pm #115117
I’ve not had any probs getting emails from DB and I’m with msn ???
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